Best plumbers in West Hartford, CT
This ranks the 15 highest-scoring general plumbers in West Hartford using our methodology, which weighs rating, review volume, recency, and sentiment together. Every business here handles the bread-and-butter work: leaks, water heaters, fixtures, and emergency calls.
Looking specifically for drain or sewer work? See our best drain cleaning & sewer service list, which ranks specialists in that niche separately. The order below reflects overall composite scores across all plumbing services.
Picks are ranked by score and relevance to plumber, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | JET Plumbing | 92 | 4.9 (184) | — | Emergency calls & repeat customers |
| 2 | Roto-Rooter Plumbing & Water Cleanup | 87 | 4.8 (1268) | — | Nationwide brand with local techs |
| 3 | Clog Master Plumbing, HVAC and Water Damage Restoration Services | 87 | 4.7 (477) | — | Cast iron & underground pipe repair |
| 4 | Andy Wotton Plumbing and Heating | 85 | 4.6 (90) | — | Long-term relationships, quality installs |
| 5 | Advance Plumbing & Heating (Drain Cleaning, Heating Contractor, Plumber) | 83 | 4.8 (182) | — | Fast same-day scheduling |
| 6 | Macca Plumbing & Heating | 81 | 4.7 (49) | — | Gas lines, furnaces & water heaters |
| 7 | TT & CA Plumbing | 77 | 4.7 (14) | — | Fair pricing on straightforward repairs |
| 8 | Ted's Plumbing & Heating Inc | 75 | 4.5 (30) | — | Honest estimates, tricky repairs |
| 9 | ADU Water Fire Mold Storm | 69 | 5 (6) | — | Water damage & mold alongside plumbing |
| 10 | Keena Plumbing LLC | 63 | 5 (8) | — | Small jobs, quick communication |
| 11 | Crest Mechanical Services Inc | 62 | 4.3 (14) | — | Licensed commercial-grade work |
| 12 | Allpoints Plumbing, LLC | 55 | 3.7 (6) | — | Occasional small repairs |
| 13 | Miller Plumbing & Heating | 55 | 3.2 (5) | — | Legacy customers only |
| 14 | Edwy Plumbing Company | 54 | 2.6 (5) | — | Not currently recommended |
| 15 | M S Plumbing Solutions | 49 | 3 (4) | — | Not currently recommended |
1. JET Plumbing
4.9 (184 reviews)score 92/100
Tony's outfit earns the top composite score in West Hartford on the strength of near-perfect recency and volume, backed by a 4.9 average across 184 reviews. Customers keep coming back over years for everything from toilets to boiler replacement, which is a strong signal for a general plumber.
- Answers calls early and rearranges schedule for emergencies
- Explains pricing and options before starting work
- Handles complex jobs like boiler replacement and repipes
- Wears booties and leaves homes clean
Google-verified184 Google reviews
Services: emergency plumbing, gas line services, water heater, furnace repair service
2. Roto-Rooter Plumbing & Water Cleanup
4.8 (1268 reviews)score 87/100
With 1,268 reviews and a 4.8 average, this is the highest-volume plumber on the list, and the score holds up because named technicians like Franklin and Jordan consistently get praised for clear diagnosis and efficient repairs. It's the safest bet if you want a big-company track record behind the work.
- Established since 1935 with deep bench of technicians
- Prompt diagnosis and dispatch
- Franklin and Jordan named repeatedly for leak and drain work
- Courteous follow-up on most jobs
Watch out: A $99 diagnostic fee plus higher-than-expected charges on some jobs means it pays to ask for a quote upfront.
Google-verified1,268 Google reviewssince 1935
Services: emergency plumbing, leak detection repair, gas line services, water heater
3. Clog Master Plumbing, HVAC and Water Damage Restoration Services
4.7 (477 reviews)score 87/100
Operating since 2012 and open seven days a week, Clog Master pairs a 4.7 average over 477 reviews with genuine specialist depth in cast iron and underground piping. Andy and Edwin get called out by name for thoroughness on jobs ranging from faucet swaps to full sewer excavation.
- Same-day or rapid emergency response
- Specialist knowledge of cast iron and underground piping
- Transparent scoping of work before it starts
- Serves West Hartford, Bristol, and Newington seven days a week
Watch out: A couple of reviewers found certain jobs pricier than expected, and one wished they'd been told about a free municipal sewer option.
Google-verified477 Google reviewssince 2012
Services: emergency plumbing, gas line services, water heater, furnace repair service
4. Andy Wotton Plumbing and Heating
4.6 (90 reviews)score 85/100
Fourteen years of operation shows in a customer base that keeps calling back, with Anthony, Szymon, Lewis, and Simon named individually for careful work on vanities, pumps, and water heaters. The 4.6 average across 90 reviews reflects a company that grew without losing its standard.
- Emergency response typically under an hour
- Named technicians customers trust and request
- Staff answer phones live and explain pricing upfront
- No reported callbacks or mess left behind
Watch out: Pricing runs higher than discount competitors, though reviewers say the quality justifies it.
Google-verified90 Google reviews
Services: emergency plumbing, gas line services, water heater, furnace repair service
5. Advance Plumbing & Heating (Drain Cleaning, Heating Contractor, Plumber)
4.8 (182 reviews)score 83/100
A 4.8 rating from 182 reviews and a reputation for same-day or next-day booking make this a solid pick when you need someone quickly. Steven, Donovan, and Joey show up as the named technicians reviewers credit for clean, competent work.
- Same-day or next-day availability
- Skilled, named technicians with clear communication
- Competitive pricing with no surprise fees
- Office staff coordinates scheduling quickly
Watch out: Confidence on this score is lower due to some gaps in recent review activity.
Google-verified182 Google reviewssince 1956
Services: emergency plumbing, leak detection repair, gas line services, water heater
6. Macca Plumbing & Heating
4.7 (49 reviews)score 81/100
Max, Sean, Jacob, Liam, and Bob turn up by name in reviews for arriving quickly and pricing fairly on gas line, water heater, and furnace jobs. A 4.7 average from 49 reviews backs up a reputation built on urgent calls and complex installs.
- Fast arrival on emergency calls
- Named technicians praised for expertise and personality
- Transparent pricing with no surprise upcharges
- Clean work practices
Watch out: Requires the property owner present for rental work, which can complicate scheduling for landlords.
Google-verified49 Google reviewssince 1960
Services: emergency plumbing, gas line services, water heater, furnace repair service
7. TT & CA Plumbing
4.7 (14 reviews)score 77/100
Travis leads a small team that reviewers describe as punctual and fairly priced across water heater installs, leak repairs, and bathroom rough-ins. The 4.7 rating comes from just 14 reviews, so it's a smaller sample than the names above it.
- Same-day or rapid response reported
- Fair pricing with no surprises
- Travis brings hands-on knowledge to jobs
- Clean, thorough finishing
Watch out: One recent no-show and some unanswered calls suggest booking confirmation is worth double-checking.
Google-verified14 Google reviews
Services: emergency plumbing, gas line services, bathroom kitchen remodel plumbing
8. Ted's Plumbing & Heating Inc
4.5 (30 reviews)score 75/100
Ted and technicians Tanner, Bradden, Chuck, and Dan get named consistently for honesty and fast emergency turnaround, backed by a 4.5 average across 30 reviews. The team also takes on tighter jobs like frozen pipes and cramped leak repairs that some competitors pass on.
- Responds to emergencies within hours, same day
- Long-term customer relationships with named staff
- Estimates typically met or beaten on time and price
- Handles complex repairs in tight spaces
Watch out: A few reviewers mention loose fittings or a needed second visit on complex jobs, and office staff attitude came up more than once.
Google-verified30 Google reviewssince 1984
Services: emergency plumbing, leak detection repair, gas line services, water heater
9. ADU Water Fire Mold Storm
5 (6 reviews)score 69/100
All six reviews here are five stars, with Tracy, Jason, and Gloria named for quick scheduling and follow-through on water damage and mold work. It's a small sample, so treat the perfect rating as encouraging rather than definitive.
- Staff builds rapport and schedules fast
- Handles full water damage and mold scope, not just plumbing
Watch out: Only six reviews on record, so there's limited detail on how larger or more complex jobs go.
Google-verified6 Google reviewsa decade of satisfied customers and successful projects
Services: water damage restoration service, water heater, furnace repair service
10. Keena Plumbing LLC
5 (8 reviews)score 63/100
Mike runs this operation and earns five stars across all eight reviews for fast scheduling and clear communication on jobs like clogged drains and shower valve repairs. The review count is small, so this is more of a promising newer name than a proven volume player.
- Fast appointment scheduling
- Fair and transparent pricing
Watch out: Only eight reviews total, and none are recent, so recency confidence is low.
Google-verified8 Google reviews
Services: emergency plumbing, water heater, furnace repair service, bathroom kitchen remodel plumbing
11. Crest Mechanical Services Inc
4.3 (14 reviews)score 62/100
Operating since 1964 and bonded up to $12 million per project, Crest brings a level of institutional backing most residential plumbers on this list don't have. Most reviewers describe prompt, experienced service, though the record here is thinner and older.
- State-licensed across HVAC, plumbing, and fire protection trades
- Bonded up to $12 million per project
- Connecticut SBE certified
- Experienced staff, decades in business
Watch out: One serious complaint about a technician's conduct stands out, and most recent reviews are sparse on detail.
14 Google reviewssince 1964
Services: emergency plumbing, gas line services, furnace repair service, water heater
12. Allpoints Plumbing, LLC
3.7 (6 reviews)score 55/100
One five-star review calls out honest pricing and professional service, but this listing carries real risk: two more recent one-star reviews describe a technician walking off a job and no follow-up from the office. Weigh the mixed record carefully before booking anything beyond a minor fix.
- Fair pricing when service is delivered as promised
- On-time arrival reported in at least one review
Watch out: Recent reviews describe a technician abandoning a job and reckless driving by staff, with no office follow-up.
Google-verified6 Google reviews
Services: emergency plumbing, commercial plumbing
13. Miller Plumbing & Heating
3.2 (5 reviews)score 55/100
Older reviews describe honest pricing and responsive emergency work, but recent feedback points to rudeness and operational instability. With only five reviews total and a 3.2 average, this one needs a cautious approach.
- Honest estimates versus competitor quotes in past reviews
- History of emergency service willingness
Watch out: Recent reviews cite rude phone staff and business instability, a shift from the older praise.
5 Google reviews
Services: emergency plumbing, gas line services, water heater, furnace repair service
14. Edwy Plumbing Company
2.6 (5 reviews)score 54/100
A single five-star review praises a knowledgeable, respectful plumber, but four other reviews spanning years describe missed appointments, deposits not refunded, and repairs left incomplete. The pattern of unresponsiveness makes this one to approach with real caution.
- One reviewer found the plumber knowledgeable and prompt
- Helpful advice given in at least one visit
Watch out: Multiple reports of no-shows after deposits, unreturned calls, and unfinished repairs over several years.
5 Google reviews
Services: emergency plumbing, commercial plumbing
15. M S Plumbing Solutions
3 (4 reviews)score 49/100
An eight-year-old five-star review mentions good work, but the most recent review describes a tankless water heater installation that failed twice, botched toilet wax ring work, and refusal to fix the errors. The gap between old and current experience is wide enough to flag clearly.
- Past customers report responsive, skilled work
- Handles both emergency and commercial jobs
Watch out: Recent review describes failed installations, rude communication from the owner, and no correction of mistakes.
4 Google reviews
Services: emergency plumbing, commercial plumbing