Best plumbers in New Britain, CT

★★★★★4.8 (58 reviews)score 85/100

Scott Family Plumbing earns the highest composite score in New Britain on the strength of 58 reviews averaging 4.8 stars and a high-confidence sentiment read. Customers consistently mention fast response times, itemized pricing they trust, and technicians who catch secondary problems (like a failing water heater element) during routine calls. Reviewers describe complex jobs, including full repiping and sewer line replacement, finished with careful cleanup and no unnecessary upselling.

• Fast same-day emergency response
• Honest, itemized estimates with no hidden fees
• Diagnoses multiple issues in one visit
• Meticulous cleanup and area care

Google-verified58 Google reviews

Services: emergency plumbing, water heater, drain cleaning, bathroom kitchen remodel plumbing

★★★★★5 (65 reviews)score 76/100

Westgate Plumbing Services has racked up 65 reviews at a full 5-star average, with reviewers consistently mentioning punctuality, clear explanations, and courteous technicians on jobs from water heater installs to emergency calls. The composite score lands lower than the rating alone would suggest because the recent-review signal is thin, so newer visits haven't been confirmed at the same pace as older ones. Even so, no complaint themes turned up anywhere in the reviews on file.

• 99% five-star rating across 65 reviews
• Arrives on time consistently
• Handles multiple services in one trip
• Transparent pricing and upfront advice

Watch out: Its five-star record leans more on older reviews than recent ones, so confirm current availability before assuming the same fast turnaround.

Google-verified65 Google reviews

Services: emergency plumbing, water heater, drain cleaning, bathroom kitchen remodel plumbing

★★★★★5 (7 reviews)score 70/100

A Prime Plumbing LLC is a small operation built around Alex, who's named directly in all seven reviews for showing up within hours on urgent calls and finishing clean, reasonably priced work. It's a thin sample size, so treat the record as early but consistently positive rather than exhaustively proven.

• Same-day or next-day emergency response
• Owner-operator quality (Alex named in all reviews)

Watch out: Only seven reviews on file, all describing the same technician, so there's limited data beyond one person's work.

Google-verified7 Google reviews

Services: emergency plumbing, water heater, drain cleaning, leak detection repair

★★★★★5 (3 reviews)score 69/100

J. Rooter LLC has only three reviews on file, but each one is five stars and describes a technician who explains the problem clearly and wraps up efficiently, including one visit that combined an emergency drain clog, a fixture install, and a water heater replacement. The evidence is limited, so this reads as a promising early signal rather than a long track record.

• Quick emergency drain response
• Explains the issue and solution clearly

Watch out: Just three reviews total, so there isn't much history to judge consistency.

Google-verified3 Google reviewsover 5 years

Services: emergency plumbing, water heater, leak detection repair, furnace repair service

★★★★★4.6 (9 reviews)score 66/100

Falkner Plumber's more recent reviews describe fast repairs, straightforward pricing, and bathroom and kitchen renovation work. That said, the review history isn't uniformly positive: an older complaint flags unprofessional behavior from the owner, so recent visits and earlier ones don't tell quite the same story.

• Rapid emergency response
• Transparent pricing

Watch out: One older review describes unprofessional, rude conduct from the owner, a contrast with the more recent positive visits.

9 Google reviews

Services: emergency plumbing, water heater, bathroom kitchen remodel plumbing, gas line services

★★★★☆3.7 (52 reviews)score 64/100

Rutkowski Plumbing & Heating has the deepest review base after Scott and Westgate, and reviewers consistently praise how fast the crew responds to emergencies and how well veteran technicians handle steam boilers and heating failures under pressure. A meaningful share of reviews also describe inflated quotes or repairs pitched as bigger jobs than needed, so it's worth getting a written estimate before signing off on major work.

• Emergency response within 30 minutes
• Experienced with steam boilers and heating systems
• Veteran technicians (Ron and Jose named)
• 7-day availability

Watch out: Several reviewers describe inflated quotes or repairs pitched as more complex than they turned out to be.

Google-verified52 Google reviewsOver 50 years in Business

Services: emergency plumbing, water heater, drain cleaning, bathroom kitchen remodel plumbing

★★★★☆4.3 (6 reviews)score 53/100

Fleming Plumbing & Heating draws mostly positive reviews for Bill's speed and professionalism on jobs ranging from disposal repairs to drainage pipe work. One older review cites subpar materials and difficult communication, suggesting the experience may have varied depending on when the job was done.

• Quick problem diagnosis
• Quality materials on recent jobs

Watch out: An older review flags poor-quality materials and difficult communication.

6 Google reviews

Services: emergency plumbing, water heater, commercial plumbing, furnace repair service

★★★★★4.8 (4 reviews)score 66/100

Finch Plumbing & Heating Repair shows up well in a small sample, including a late-night burst pipe call that reviewers say Al and his wife handled quickly and professionally. With only four reviews on record, it's a solid but still limited data point.

• Fast emergency response
• Professional burst pipe repair

Watch out: Only four reviews on record, so the sample is small.

4 Google reviews

Services: emergency plumbing, furnace repair service

★★★★★5 (1 reviews)score 50/100

Walter D Sullivan Co Inc has operated since 1926 and is Pipe Trades Local 777 certified, positioning it more for commercial plumbing, heating, and cooling work than typical residential calls. The online review record is essentially a single five-star endorsement, so there's not much recent customer feedback to lean on.

• Operating since 1926
• Commercial plumbing and HVAC capability

Watch out: Only one review is on file, despite the business's long operating history.

1 Google reviewssince 1926

Services: emergency plumbing, commercial plumbing, furnace repair service

★★★★★5 (1 reviews)score 46/100

Farold Plumbing shows a single five-star review on record, which isn't enough to establish a reliable pattern of service quality one way or the other. It's worth a call if other New Britain plumbers are booked up, but go in knowing there's little public feedback to check against.

• Perfect 5-star rating on its one review to date
• Active listing with full contact details

Watch out: Just one review on record, so there isn't enough data to judge typical service quality.

1 Google reviews

Services: emergency plumbing, commercial plumbing, furnace repair service

score 17/100

Fazzino Plumbing and Heating Llc currently has no reviews on record, so there's no customer feedback available on response times, pricing, or workmanship. It's included here as an active New Britain plumbing listing, but it carries the least evidence of any business on this list.

• Listed as an active plumbing business in New Britain
• Profile available for direct contact
• An option to consider if better-reviewed providers are unavailable

Watch out: No reviews on record yet, so there's no customer feedback to check before calling.

Services: emergency plumbing, furnace repair service