Best plumbers in New Britain, CT
We ranked 11 New Britain plumbers using our methodology, which weighs rating, review volume, recency, sentiment, and verification rather than star rating alone. All are included because they handle general residential plumbing, from emergency calls to full repiping.
Picks are ranked by score and relevance to plumber, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Scott Family Plumbing | 85 | 4.8 (53) | — | All-round plumbing & major repairs |
| 2 | Westgate Plumbing Services | 77 | 5 (65) | — | Punctual, no-complaint service record |
| 3 | A Prime Plumbing LLC | 71 | 5 (7) | — | Owner-operator emergency response |
| 4 | Falkner Plumber | 67 | 4.6 (9) | — | Fast repairs on a budget |
| 5 | Rutkowski Plumbing & Heating | 65 | 3.7 (52) | — | Heating emergencies & steam boilers |
| 6 | Fleming Plumbing & Heating | 53 | 4.3 (6) | — | Quick diagnosis on smaller jobs |
| 7 | Finch Plumbing & Heating Repair | 66 | 4.8 (4) | — | Late-night burst pipe calls |
| 8 | Walter D Sullivan Co Inc | 51 | 5 (1) | — | Commercial plumbing & HVAC |
| 9 | Matos General Construction | 49 | 5 (2) | — | General construction with plumbing needs |
| 10 | Farold Plumbing | 47 | 5 (1) | — | New provider worth watching |
| 11 | Fazzino Plumbing and Heating Llc | 17 | — | — | Unrated newcomer |
1. Scott Family Plumbing
4.8 (53 reviews)score 85/100
Scott Family Plumbing pairs a high review volume with a near-perfect sentiment score, built on a track record of full-house repiping, crushed sewer line replacement, and basement flood cleanup handled with clear scope-setting before work starts. Reviewers repeatedly mention quotes that beat competitors by a wide margin and follow-up work booked after a good first experience.
- Same-day or next-day scheduling, including after-hours calls
- Honest quotes that reviewers say undercut competitors
- Handles major jobs: repiping, sewer lines, basement flooding
- Clear explanation of the job before work begins
Google-verified53 Google reviews
Services: emergency plumbing, water heater, furnace repair service, commercial plumbing
2. Westgate Plumbing Services
5 (65 reviews)score 77/100
Westgate Plumbing has racked up 65 reviews with essentially no complaints, and reviewers single out punctuality and clear upfront pricing on jobs ranging from water heater installs to emergency calls. The composite score is held back mainly by a lower recency reading, so confirm current availability before assuming instant response.
- 99% five-star rating across 65 reviews
- Consistently on time
- Handles multiple services in a single visit
- Transparent, upfront pricing
Watch out: Lower recency score than others near the top, so recent responsiveness is worth double-checking.
Google-verified65 Google reviews
Services: emergency plumbing, drain cleaning, water heater, leak detection repair
3. A Prime Plumbing LLC
5 (7 reviews)score 71/100
Every one of A Prime Plumbing's seven reviews names Alex directly and praises his speed on urgent calls plus clean, detail-oriented finishing work at reasonable cost. It's a small review base, so treat the read as promising but still building a track record.
- Same-day or next-day emergency response
- Consistent owner-operator quality
Watch out: Only 7 reviews on file, so the sample is small.
Google-verified7 Google reviews
Services: emergency plumbing, water heater, furnace repair service, commercial plumbing
4. Falkner Plumber
4.6 (9 reviews)score 67/100
Falkner Plumber's recent reviews describe quick repairs and honest pricing on bathroom and kitchen jobs, with one older complaint about unprofessional behavior that pulls the overall picture down a notch. Worth a call for straightforward jobs, with eyes open given the mixed history.
- Rapid emergency response
- Transparent pricing
Watch out: One older review cites unprofessional conduct, at odds with more recent praise.
9 Google reviews
Services: emergency plumbing, water heater, furnace repair service, commercial plumbing
5. Rutkowski Plumbing & Heating
3.7 (52 reviews)score 65/100
Rutkowski's crew, including veteran techs Ron and Jose, gets strong marks for fast arrival on frozen pipes and furnace failures and offers 7-day availability, which matters for winter heating emergencies. That strength comes with real complaints about inflated quotes and diagnoses that call for more work than needed, so it's worth getting a second opinion on bigger estimates.
- Emergency response within 30 minutes
- Experienced with steam boilers and heating systems
- Veteran technicians on staff
- Available 7 days a week
Watch out: Multiple reviewers report overpriced quotes or repairs pitched as more complex than they turned out to be.
Google-verified52 Google reviewsOver 50 years in Business
Services: emergency plumbing, drain cleaning, water heater, leak detection repair
6. Fleming Plumbing & Heating
4.3 (6 reviews)score 53/100
Five of Fleming's six reviews credit Bill with professional, fast fixes on jobs like disposal repairs and drainage pipes. One older review flags poor materials and difficult communication, so consistency over time is the open question.
- Quick problem diagnosis
- Quality materials on recent jobs
Watch out: An older review cites poor materials and combative communication.
6 Google reviews
Services: emergency plumbing, water heater, furnace repair service, commercial plumbing
7. Finch Plumbing & Heating Repair
4.8 (4 reviews)score 66/100
Finch Plumbing's small review set includes a standout account of fast, competent repair on a late-night burst pipe, handled by Al and his wife with friendly follow-through. The rating is solid but built on only four reviews, so it's a lower-confidence pick.
- Fast emergency response
- Professional burst pipe repair
Watch out: Based on just 4 reviews, so the track record is thin.
4 Google reviews
Services: emergency plumbing, water heater, furnace repair service
8. Walter D Sullivan Co Inc
5 (1 reviews)score 51/100
Walter D Sullivan Co has operated since 1926 and carries Pipe Trades Local 777 certification, which suits commercial plumbing, heating, and cooling work. The single review available is a strong five-star endorsement, but there simply isn't enough recent feedback to judge current service consistency.
- Long-established business, operating since 1926
- Commercial plumbing and HVAC capability
Watch out: Only one review on record, so recent performance is largely unverified.
1 Google reviewssince 1926
Services: emergency plumbing, water heater, furnace repair service, commercial plumbing
9. Matos General Construction
5 (2 reviews)score 49/100
Matos General Construction has two five-star reviews on record but not enough recent volume to draw firm conclusions about typical service quality. Reasonable to shortlist for smaller or combined construction-and-plumbing jobs while more data comes in.
- Five-star reviews on record
Watch out: Very limited review history makes this a low-confidence pick.
Google-verified2 Google reviews
Services: emergency plumbing, bathroom kitchen remodel plumbing
10. Farold Plumbing
5 (1 reviews)score 47/100
Farold Plumbing has a single five-star review and no broader sentiment pattern yet, so it's best treated as an unproven option in New Britain rather than a confirmed go-to.
- Five-star initial review
Watch out: Only one review total, so there isn't enough data for a confident recommendation.
1 Google reviews
Services: emergency plumbing, water damage restoration service, bathroom kitchen remodel plumbing
11. Fazzino Plumbing and Heating Llc
score 17/100
Fazzino Plumbing and Heating currently has no Google reviews to draw on, so it appears here for completeness rather than on any demonstrated track record.
- Listed as a local plumbing and heating provider
Watch out: No reviews yet, so there's no customer feedback to evaluate.
Services: emergency plumbing, water heater, furnace repair service, commercial plumbing