How fast can Alex respond to an emergency?

Reviewers report emergencies handled within 24 hours or less; one reviewer noted service arriving same day before the holidays.

Does A Prime Plumbing handle water heater replacement?

Yes. A reviewer had a water heater fixed the same day, and another had new pipes installed to eliminate leaks within 24 hours of calling.

What areas do they serve?

Their website lists New Britain as their service area.

A Prime Plumbing LLC

Updated 2026-07-20 · 1,658 reviewed · 100 listed · Scored from 7 Google reviews · How we rank ›

5.0(7) 71 low data composite score See reviews on Google ✓ Google-verified

Emergency PlumbingWater Heater Installation & RepairFurnace Repair ServiceCommercial Plumbing

Google-verified7 Google reviews

Services: Emergency Plumbing, Water Heater Installation & Repair, Furnace Repair Service
Reviews: 7

What recent reviews say

All seven reviews name Alex and praise his speed, expertise, and dependability during urgent situations and routine jobs alike. He arrives within hours or on schedule, diagnoses issues quickly, and finishes cleanly at reasonable cost.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

responsive emergency service
skilled workmanship
professional demeanor
fair pricing

punctualfair-pricingresponsiveskilled-workmanshipfriendly-staffquick-responseclean-work-areahonest-quote

Best for: Homeowners needing fast, reliable emergency plumbing or water heater work.

Strengths

Same-day or next-day emergency response
Owner-operator quality (Alex named in all reviews)
Clean, detail-oriented workmanship
Reasonable pricing

Worth knowing

Owner Alex handles jobs personally
Emergency calls answered within 24 hours or less
Water heater replacements completed same day
Bathroom remodel plumbing work praised for accuracy and attention to detail
Clean work area noted across reviews

What reviews say by service

Emergency Plumbing: Fast response and expert diagnosis during urgent situations, often within 24 hours.
Water Heater Installation & Repair: Same-day water heater repairs and replacements completed professionally.
Bathroom & Kitchen Remodel Plumbing: Precise, detail-oriented work on complex remodel jobs with accurate quotes.

How it compares

Rated 5 against a 4.61 average across the 78 emergency plumbing businesses listed here.
Has more Google reviews than 39% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 81

Review volume 39

Review recency 80

Review sentiment 65

Profile completeness 100

Verification 30

Rating breakdown

Common questions

How fast can Alex respond to an emergency?: Reviewers report emergencies handled within 24 hours or less; one reviewer noted service arriving same day before the holidays.
Does A Prime Plumbing handle water heater replacement?: Yes. A reviewer had a water heater fixed the same day, and another had new pipes installed to eliminate leaks within 24 hours of calling.
What areas do they serve?: Their website lists New Britain as their service area.

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