Privacy policy

This privacy policy covers Greater Hartford Plumber Guide, an independent directory of plumber businesses in Greater Hartford. The site is published by Ondera Media, who is responsible for the information described below. Questions about any of it can go to trajahbuxton@outlook.com.

What we collect

The forms on this site (enquiries and quote requests) collect the details you type in: name, email address, phone number, your message, and any service or timing answers the form asks for. Each submission also carries the URL of the page it was sent from, plus traffic-source attribution such as the referring site and UTM parameters, so we know which page and channel the enquiry came through.

Where your enquiry goes

When you submit a form, our lead-capture processor handles the submission and passes it to two parties: the business your enquiry concerns and the operator of this site. Nothing you submit is published on the site itself.

Cookies and local storage

To keep attribution accurate, the site stores traffic-source details (referrer, landing page, UTM parameters) in your browser’s sessionStorage. This is first-party, lives only for the current browser session, and is not a tracking cookie: it never follows you to other sites and disappears when the session ends.

Site analytics

Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to help us understand which pages visitors use. Google’s own privacy policy applies to that data.

Third-party services

Three third-party services can receive requests from your browser while you use this site: Google Fonts, which serves the site’s typefaces; OpenStreetMap, which serves map tiles; and Cloudflare Turnstile, which protects forms from spam when enabled. Each sees request data such as your IP address and handles it under its own policy.

Business listing information

Information about listed businesses comes from publicly available sources, including Google Business Profile reviews. The site stores our derived analysis of that material (scores, summaries, sentiment tags) rather than the reviews themselves. Corrections and removal requests are handled through the listing policy.

Your requests

We keep enquiry details for as long as they are needed to route and follow up your enquiry. To ask what we hold about you, or to have it corrected or deleted, contact trajahbuxton@outlook.com.