17 low data
Fazzino Plumbing and Heating Llc
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Emergency PlumbingWater Heater Installation & RepairFurnace Repair Service
Scott Family Plumbing
Emergency PlumbingWater Heater Installation & RepairFurnace Repair ServiceCommercial PlumbingBathroom & Kitchen Remodel Plumbing
Google-verified53 Google reviews
- Services
- Emergency Plumbing, Water Heater Installation & Repair, Furnace Repair Service
- Reviews
- 53
What recent reviews say
Scott Family Plumbing earns consistently high marks for arriving on time, responding to calls within hours even after hours, and keeping customers informed throughout the job. Work quality is praised across repair types: water heaters, drain lines, sewer pipes, and bathroom fixtures all come back with no issues. Staff explain the job in plain language before starting, give honest estimates (reviewers often mention beating other quotes by significant margins), and stick to quoted prices with no surprise charges. One reviewer mentioned a membership plan with priority scheduling and service discounts.
What stands out most is how the team handles major jobs. Full-house repiping, crushed sewer lines, drain backups, and basement flooding all drew the same pattern: quick arrival, clear scope before work starts, professional crew behavior, and cleanup afterward. Multiple reviewers bought follow-up services (water softeners, additional repairs) after the first job went well. Service areas mentioned are New Britain and surrounding homes and businesses.
Praised for
- responsive and quick to dispatch
- clear communication and explanation
- honest quotes and fair pricing
- skilled work done right the first time
- professional and friendly staff
punctualfair-pricingskilled-workmanshipresponsiveclean-work-areahonest-quotequick-responsefriendly-staffreliable-emergency-responseknowledgeable-technician
Best for: homeowners needing emergency response, major pipe work, or budget-conscious repiping in New Britain
Strengths
- same-day or next-day scheduling
- honest quotes that undercut competitors significantly
- handles full-house repiping and major sewer work
- answers calls after hours and responds within minutes
Worth knowing
- Membership plan offers priority scheduling and service discounts
- One reviewer paid less than half a competing quote for sewer work
- Team uses pipe-lining technology for drain repair with warranty
- Responds to emergency calls after hours and dispatches within hours
- Lead plumber praised for detail and clarity on multi-day projects
What reviews say by service
- Emergency Plumbing
- Multiple after-hours calls answered and technician dispatched within 1-2 hours for basement flooding and burst lines
- Water Heater Installation & Repair
- Customers praise fast replacement, same-day repair for leaking units, and clear explanation of options
- Drain Cleaning & Sewer Service
- Camera inspection, snake work, and sewer cleanout handled efficiently; one reviewer noted job completed in about an hour
- Leak Detection & Pipe Repair
- Found and repaired burst water main near easement quickly; also repaired leaking inline valve and located basement flooding source
- Bathroom & Kitchen Remodel Plumbing
- Full master bathroom remodel praised for quality fixtures and clean finished work; sink and dishwasher installations noted as fast and thorough
- Commercial Plumbing
- Website lists commercial plumbing services; no review text speaks to commercial work specifically
How it compares
- Rated 4.8 against a 4.61 average across the 78 emergency plumbing businesses listed here.
- Has more Google reviews than 70% of the businesses in this directory.
How we scored this
Ranking Method Star rating 83
Review volume 75
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
47
4
4
3
1
2
0
1
1
Common questions
- Do you offer emergency service after hours?
- Yes. Multiple reviewers report calls answered after hours and technicians dispatched within 1-2 hours for issues like basement flooding and burst water lines.
- What is your service area?
- New Britain and surrounding areas for homes and businesses, per their website.
- Do you work with home warranty companies?
- Yes. One reviewer used Scott Family Plumbing through a home warranty claim and praised their cooperation with the warranty provider throughout the water heater replacement process.
Similar plumbers nearby
78
Riley Plumbing and Heating
4.4(83)✓ Google-verifiedPublishes prices
Riley Plumbing earns steady praise for courteous technicians who explain repairs clearly and meet quoted prices without upsell tactics. Nancy handles fast scheduling, Scott and Steven deliver skilled work on furnaces, water heaters, and drains, and many customers return for years. A handful of older complaints about follow-up gaps and one account of poor communication suggest occasional service lapses, though recent reviews are uniformly strong.
Emergency PlumbingWater Heater Installation & RepairFurnace Repair Service
60 low data
Artistic Plumbing and Heating
5.0(4)✓ Google-verified
All five-star reviews. A technician named Chris resolved a plumbing issue on-site without delay, and a recent customer left brief positive feedback. Review evidence is limited.
Emergency PlumbingWater Heater Installation & RepairFurnace Repair Service