17 low data
Fazzino Plumbing and Heating Llc
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Emergency PlumbingFurnace Repair Service
Scott Family Plumbing
Emergency PlumbingWater Heater Installation & RepairDrain Cleaning & Sewer ServiceBathroom & Kitchen Remodel PlumbingLeak Detection & Pipe RepairGas Line ServicesCommercial PlumbingFurnace Repair ServiceWater Damage Restoration Service
Google-verified58 Google reviews
- Services
- Emergency Plumbing, Water Heater Installation & Repair, Drain Cleaning & Sewer Service
- Reviews
- 58
What recent reviews say
Scott Family Plumbing in New Britain earns consistent five-star reviews for pairing quick response times with honest, upfront pricing. Customers praise the team's clear explanations of what needs fixing, thoroughness on everything from clogged drains to full whole-house repiping, and meticulous cleanup afterward.
Technicians diagnose problems accurately and often spot secondary issues (like a failed heating element during a drain call). The crew handles emergency water line breaks the same day, manages warranty claims without hassle, and completes complex jobs like sewer line replacement with minimal disruption and concrete cleanup. Reviewers trust them to recommend only necessary work, not upsell.
Praised for
- responsive and fast communication
- fair and transparent pricing
- skilled technicians with clear explanations
- respectful of home and cleanup
- handles complex projects smoothly
punctualfair-pricingskilled-workmanshipresponsiveclean-work-areahonest-quotequick-responsefriendly-staffknowledgeable-technician
Best for: Homeowners and businesses needing trustworthy emergency or complex drain and sewer work.
Strengths
- Fast same-day emergency response
- Honest, itemized estimates with no hidden fees
- Diagnoses multiple issues in one visit
- Meticulous cleanup and area care
Worth knowing
- Pipe-bursting sewer line replacement with 3-inch to 4-inch upsizing and cleanout installation
- Full whole-house drain and water line repiping completed faster than competitor estimates
- Same-day emergency water line repair at city supply connection
- Crew physically moves appliances (washer, refrigerator) without extra charge during repairs
- Home warranty claim processing within 30 minutes of submission, followed by next-day inspection
- Heating unit capacitor replacement and water heater element diagnosis discovered during drain calls
- Sewer camera inspection with clear explanation to homeowner at no charge
- Membership plan offered with priority scheduling and service discounts
What reviews say by service
- Emergency Plumbing
- Same-day response for water line breaks and clogged drains; supervisors called out late Friday to prevent weekend delays.
- Drain Cleaning & Sewer Service
- Sewer and drain clearance with equipment troubleshooting; hydro jetting, camera inspection, and pipe lining all handled smoothly.
- Water Heater Installation & Repair
- Hot water heater installation and element replacement praised; repair same day when urgent, winterization checks included.
- Leak Detection & Pipe Repair
- Identified and repaired cast iron pipe leaks, crushed basement sewer lines, and city water main connection breaks.
- Bathroom & Kitchen Remodel Plumbing
- Master bathroom fixture renovation completed correctly; kitchen faucet and dishwasher hookups done right the first time.
- Gas Line Services
- Boiler pilot light repair with thermostat diagnostics; price quoted upfront with no overages.
How it compares
- Rated 4.8 against a 4.58 average across the 85 emergency plumbing businesses listed here.
- Has more Google reviews than 69% of the businesses in this directory.
How we scored this
Ranking Method Star rating 82
Review volume 77
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
52
4
4
3
1
2
0
1
1
Common questions
- Can you come out the same day for an emergency?
- Yes. One reviewer called Friday morning for a clogged sewer and two supervisors came out late Friday afternoon. Another had flooded basement water line repairs completed the same day.
- Do you work with home warranty companies?
- Yes. They called the customer within 30 minutes of a warranty claim submission, inspected the next day, helped coordinate with the warranty company by phone, and scheduled the repair promptly.
- Will you explain the work clearly before I commit?
- Yes. Reviewers consistently report technicians explaining each step in simple terms, providing itemized estimates upfront, and giving clear options for repair versus replacement before starting work.
Similar plumbers nearby
77
Riley Plumbing and Heating
4.4(84)✓ Google-verifiedPublishes prices
Riley Plumbing delivers reliable service across heating, water heater, and drain work in central Connecticut. Most reviewers praise Scott, Steven, and Nancy for speed, fair pricing, and honest diagnosis. Older complaints surface occasional communication lapses and follow-up gaps; most recent reviews strongly positive.
Emergency PlumbingWater Heater Installation & RepairBathroom & Kitchen Remodel Plumbing
59 low data
Artistic Plumbing and Heating
5.0(4)✓ Google-verified
All five-star reviews. A technician named Chris resolved a plumbing issue on-site without delay, and a recent customer left brief positive feedback. Review evidence is limited.
Water Heater Installation & RepairLeak Detection & Pipe RepairEmergency Plumbing