Google-verified30 Google reviewssince 1984
Most customers report fast emergency response and reliable repair work done right. Reviewers name Tanner, Bradden, Chuck, Dan, and Ted himself as skilled and personable. A handful cite loose fittings left behind, incomplete first visits requiring second trips, or high pricing compared to competitors, but these are outweighed by five-star praise for follow-up, honesty, and professionalism.
Older reviews praise honest pricing, emergency responsiveness, and thoughtful repairs, but recent experience shows staff rudeness and operational upheaval. Limited recent review evidence.
Long-term customers rely on Andy Wotton for emergency calls and repairs because technicians arrive quickly, fix problems right the first time, and treat homes with care. While prices run higher than some competitors, reviewers value the skilled staff, transparent communication, and the fact that work holds up without callbacks. Named technicians like Anthony, Szymon, Lewis, and Louis consistently earn praise for professionalism and attention to detail. The business answers calls directly, schedules appointments easily, and has maintained quality through years of growth.
All 18 reviews praise Paul at Charter Oak for arriving on time, diagnosing problems correctly, and completing jobs within days. Customers single out fair prices, clean professional conduct, and willingness to explain options or call manufacturers on their behalf.
Last updated 2026-08-20