45 low data
Waterheater Supply LLC
2.3(3)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Emergency PlumbingWater Heater Installation & RepairCommercial Plumbing
Clog Master Plumbing, HVAC and Water Damage Restoration Services
Drain Cleaning & Sewer ServiceEmergency PlumbingWater Heater Installation & RepairCommercial PlumbingGas Line ServicesFurnace Repair ServiceLeak Detection & Pipe RepairWater Damage Restoration ServiceBathroom & Kitchen Remodel Plumbing
Google-verified489 Google reviewssince 2012
- Services
- Drain Cleaning & Sewer Service, Emergency Plumbing, Water Heater Installation & Repair
- Reviews
- 489
What recent reviews say
Clog Master responds fast, often arriving on schedule or early, and staff like Edwin, Tom, Kay, Andy, and Brandon diagnose and fix problems thoroughly. Reviewers consistently praise technicians for being knowledgeable and professional, particularly on complex issues others dismissed. The main gripe is cost: some jobs feel expensive, though customers often acknowledge they paid for quality work.
The company handles clogs, leaks, water restoration, sump pumps, and bathroom fixtures across West Hartford and nearby areas. Water damage calls get same-day attention with proper equipment. Named staff earn specific praise for problem-solving and communication, and the team will source needed parts to finish jobs fast.
Praised for
- responsive and on-time service
- knowledgeable and skilled technicians
- transparent pricing and honest quotes
- same-day emergency response
- friendly and professional staff
Watch-outs
- pricing perceived as high by some customers
responsivepunctualskilled-workmanshipknowledgeable-technicianfriendly-staffhonest-quotequick-responsereliable-emergency-responseoverpriced
Best for: Homeowners and HOAs needing reliable emergency response and skilled diagnosis of stubborn drain and plumbing issues.
Think twice if: Budget-conscious customers: some feel pricing runs high, though reviewers often accept it for quality work.
Strengths
- Same-day emergency and water damage response
- Named technicians praised for problem-solving on complex issues
- Transparent pricing and honest assessment
- Quick turnaround and willingness to source needed parts
Worth knowing
- Technicians Edwin, Tom, Kay, Andy, Brandon, and Joe earn individual praise for professionalism
- Water damage calls include same-day removal, dehumidification, and equipment left until area is fully dry
- Tom will run to supply stores to source parts for older homes to complete jobs quickly
- Brandon conducts post-work septic inspection to confirm repairs
- HOA annual clean-out contracts offered
What reviews say by service
- Drain Cleaning & Sewer Service
- Multiple reviewers praise quick clog detection and clearing, including roots removal and septic follow-up
- Emergency Plumbing
- Same-day response and quick fixes for backed-up pipes praised; staff diagnose issues others missed
- Water Damage Restoration Service
- Same-day equipment deployment, dehumidification, follow-up visits, and professionalism specifically commended
- Leak Detection & Pipe Repair
- Fast response to leaks with clear communication about solutions
How it compares
- Rated 4.7 against a 4.71 average across the 54 drain cleaning & sewer service businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Ranking Method Star rating 80
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
430
4
18
3
6
2
6
1
29
Common questions
- Can they come same day for water damage or backups?
- Yes. Water damage calls are handled same day, with proper removal and drying equipment deployed immediately. Emergency plumbing also receives quick turnaround.
- Do technicians carry or source needed parts?
- Yes. Tom and others will run to supply stores (like Home Depot) to source parts for older homes, often finishing jobs in under an hour.
- Is pricing negotiable or transparent?
- Customers report transparency: one technician (Tom) was praised for being upfront on cost. However, some feel pricing runs high; one $275 drain job (10 minutes) drew a comment about value.
Similar plumbers nearby
79
Charter Oak Plumbing, LLC
5.0(38)✓ Google-verified
All 18 reviews praise Paul at Charter Oak for arriving on time, diagnosing problems correctly, and completing jobs within days. Customers single out fair prices, clean professional conduct, and willingness to explain options or call manufacturers on their behalf.
Emergency PlumbingWater Heater Installation & RepairDrain Cleaning & Sewer Service
75
Ted's Plumbing & Heating Inc
4.5(30)✓ Google-verified
Most customers report fast emergency response and reliable repair work done right. Reviewers name Tanner, Bradden, Chuck, Dan, and Ted himself as skilled and personable. A handful cite loose fittings left behind, incomplete first visits requiring second trips, or high pricing compared to competitors, but these are outweighed by five-star praise for follow-up, honesty, and professionalism.
Drain Cleaning & Sewer ServiceEmergency PlumbingWater Heater Installation & Repair