45 low data
Waterheater Supply LLC
2.3(3)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Emergency PlumbingWater Heater Installation & RepairFurnace Repair Service
Clog Master Plumbing, HVAC and Water Damage Restoration Services
Emergency PlumbingGas Line ServicesWater Heater Installation & RepairFurnace Repair ServiceWater Damage Restoration ServiceBathroom & Kitchen Remodel PlumbingDrain Cleaning & Sewer ServiceCommercial Plumbing
Google-verified477 Google reviewssince 2012
- Services
- Emergency Plumbing, Gas Line Services, Water Heater Installation & Repair
- Reviews
- 477
What recent reviews say
Clog Master's technicians routinely diagnose and solve drain and plumbing problems on the same day or within hours, with staff consistently named as knowledgeable and upfront about what work is needed. A 4.7-star average across 477 reviews reflects strong execution on core drain and pipe repairs, though two reviewers found pricing steep and one felt not fully advised about municipal assistance programs.
Cast iron and underground piping specialists like Andy and Edwin stand out for thoroughness and transparency. The team handles everything from quick faucet replacements to complex sewer excavations. Open seven days a week and serving West Hartford, Bristol, and Newington, the business has operated since 2012.
Praised for
- punctual and responsive
- knowledgeable technicians
- transparent communication
- fair pricing on quality work
- same-day or rapid service
Watch-outs
- expensive for certain jobs
- did not inform customer of free municipal sewer service option
punctualresponsiveskilled-workmanshipknowledgeable-technicianfair-pricingfriendly-staffquick-response
Best for: Homeowners with older cast iron piping needing emergency or preventive drain service.
Think twice if: One reviewer was charged $695 for a power snaking job they later found the town would cover free; ask if the town covers your issue before authorizing work.
Strengths
- Same-day service and rapid emergency response
- Specialist knowledge of cast iron and underground piping
- Transparent pricing and honest scoping of work
- Named skilled technicians (Andy, Edwin, Tom, Joe, Chad)
Worth knowing
- Named technicians: Andy (diagnosis, complex sewer work, underground piping), Edwin (same-day service, professional), Tom (faucet valve replacement, older homes), Joe and Chad (outdoor drain clearing)
- Cast-in-place piping repair for cast iron lines (one customer reported 3 years no issues after repair)
- Trenchless drain repair and sewer replacement offered
- Hydro-jetting services
- Saturday emergency availability
- Power snaking and excavation equipment on site
- Service areas: Bristol, West Hartford, Newington per their website
What reviews say by service
- Drain Cleaning & Sewer Service
- Rapid unclogging of outdoor and main line drains with same-day availability; one reviewer felt pricing was steep.
- Emergency Plumbing
- Fast response to urgent sewer blockages and backed-up pipes; one Saturday visit confirmed.
- Leak Detection & Pipe Repair
- Cast iron and underground piping diagnosis and repair praised for thoroughness; no destruction to home.
- Bathroom & Kitchen Remodel Plumbing
- Tom completed faucet valve replacement in under an hour, sourcing older home parts on the fly.
- Water Damage Restoration Service
- Listed service; no review text directly evidences this category.
- Commercial Plumbing
- Homeowners Association clean-outs done annually; minimal detail in review.
How it compares
- Rated 4.7 against a 4.72 average across the 40 drain cleaning & sewer service businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Ranking Method Star rating 80
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30
Rating breakdown
5
419
4
18
3
5
2
6
1
29
Common questions
- Can you fix my clogged drain the same day I call?
- Yes. One reviewer called Edwin and he arrived the same day; another had emergency sewer work done on Saturday. They operate 7 days a week.
- Do you service older homes with cast iron piping?
- Yes. One customer had underground cast iron piping repaired using cast-in-place piping and reported no issues three years later. Technicians like Andy are experienced with older homes.
- What if the town (MDC) covers my sewer repair?
- Ask them before you book. One customer paid $695 for snaking work that the town would have done free; Clog Master is an MDC-approved contractor but did not proactively mention the free service option.
Similar plumbers nearby
80
Charter Oak Plumbing, LLC
5.0(38)✓ Google-verified
All 18 reviews praise Paul at Charter Oak for arriving on time, diagnosing problems correctly, and completing jobs within days. Customers single out fair prices, clean professional conduct, and willingness to explain options or call manufacturers on their behalf.
Emergency PlumbingDrain Cleaning & Sewer ServiceWater Heater Installation & Repair
75
Ted's Plumbing & Heating Inc
4.5(30)✓ Google-verified
Most customers report fast emergency response and reliable repair work done right. Reviewers name Tanner, Bradden, Chuck, Dan, and Ted himself as skilled and personable. A handful cite loose fittings left behind, incomplete first visits requiring second trips, or high pricing compared to competitors, but these are outweighed by five-star praise for follow-up, honesty, and professionalism.
Emergency PlumbingLeak Detection & Pipe RepairGas Line Services