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Plumbums LLC

Updated 2026-07-20 · 1,658 reviewed · 100 listed · Scored from 158 Google reviews · How we rank ›

4.8(158) 86 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingDrain Cleaning & Sewer ServiceWater Heater Installation & RepairLeak Detection & Pipe RepairFurnace Repair ServiceCommercial PlumbingGas Line Services

Google-verified158 Google reviews

Plumbums LLC
Services
Emergency Plumbing, Drain Cleaning & Sewer Service, Water Heater Installation & Repair
Reviews
158

What recent reviews say

Most calls are answered and answered fast, with named technicians like Heli and Zach showing up on time, friendly, and quick to solve plumbing and heating problems. Homeowners trust them for years of small leaks to full bathroom renovations.

One large storm-recovery job went sideways: four return visits in three days, debris left in the house, and rough drywall cuts that needed professional fixing. That said, the company worked with insurance and ultimately delivered working systems. The pattern elsewhere is punctual arrival, upfront cost talk, and work that holds.

Praised for
  • quick response and arrival
  • friendly and professional staff
  • honest pricing and upfront quotes
  • skilled work and problem-solving
  • long-term reliability
Watch-outs
  • multiple return visits needed on large job
  • left debris and mess at property
  • rough drywall removal and poor finishing
punctualfriendly-staffresponsivehonest-quoteskilled-workmanshipquick-responsefair-pricingreliable-emergency-responseleft-mess
Best for: Homeowners needing reliable emergency plumbing and heating repair with fast arrival.
Think twice if: Large multi-day remodels or insurance jobs; one review reported incomplete first fixes and debris left behind.

Strengths

  • 24/7 emergency response and same-day service
  • named technicians known by name (Heli, Zach, Estrada)
  • upfront pricing with no surprise costs
  • handles both plumbing and heating

Worth knowing

  • Technicians named Heli, Zach, and Estrada mentioned favorably by name
  • Quick diagnoses: one job completed in 5 minutes
  • Installed water lines for refrigerators, fixed insinkerators, bathtubs, and outside faucets
  • Worked with homeowner's insurance on a major freeze-damage claim
  • Customers report 3-5 minute response times on inquiry calls

What reviews say by service

Emergency Plumbing
Fast arrival within 1-2 hours on frozen pipes and emergency issues; one reviewer noted four return visits needed in first 72 hours on complex job.
Leak Detection & Pipe Repair
Quick diagnosis and repair of small leaks and pipe issues; customers mention reliable service over years.
Bathroom & Kitchen Remodel Plumbing
Professional work on vanity/toilet installs and bathtub fixes; one large remodel required multiple revisits and left debris.
Water Heater Installation & Repair
Hot water heater installation listed; no detailed review text on this service.
Drain Cleaning & Sewer Service
Drain cleaning offered; no specific review detail.
Furnace Repair Service
Heating and furnace work mentioned; customers praise it alongside plumbing.

How it compares

  • Rated 4.8 against a 4.61 average across the 78 emergency plumbing businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 85
Review volume 96
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
150
4
0
3
2
2
2
1
4

Common questions

Do you offer emergency service outside business hours?
Yes. Their website states 24/7 emergency services and reviews confirm same-day or next-day arrival on urgent calls.
Do you serve areas outside Berlin?
Their website lists service areas of Simsbury, Glastonbury, North Haven, and Connecticut-wide.
How long does a typical job take?
Simple jobs like installing a fridge water line or fixing an insinkerator take under 10 minutes to an hour; larger remodels may require multiple visits.
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Last updated 2026-07-20