Can you find older or hard-to-find shower parts?

Yes. Bring your old cartridge or diverter and staff will track down an exact match, often faster than big box stores can.

Are prices competitive?

Reviewers report paying less here than at Home Depot and Lowes for the same specialty parts.

Modern Plumbing Supply Inc

Updated 2026-07-20 · 1,658 reviewed · 100 listed · Scored from 39 Google reviews · How we rank ›

4.2(39) 69 composite score See reviews on Google ✓ Google-verified

Emergency Plumbing

Google-verified39 Google reviews

Service: Emergency Plumbing
Reviews: 39

What recent reviews say

Most visits yield quick, informed help matching hard-to-find shower valves and fixtures at fair prices. Some customers report rude or dismissive staff, and one commercial buyer was burned when the business refused to honor a quoted price on an order already sold to their customer.

Praised for

knowledgeable parts counter staff
fair pricing vs big box stores
willingness to hunt for exact parts
friendly service and quick turnaround

Watch-outs

inconsistent customer service and greetings
dismissive attitudes from some staff members
quote disputes and unwillingness to honor mistakes

knowledgeable-technicianfair-pricingfriendly-staffpoor-communication

Best for: DIY homeowners and contractors hunting for hard-to-find plumbing and fixture parts.

Think twice if: Service varies by staff member; some customers report feeling ignored or dismissed despite small crowds.

Strengths

expert help matching rare and obsolete shower cartridges
fair pricing on specialty parts
wide showroom with current design trends

Worth knowing

Staff members named: Ross, Anita
Successfully source obsolete shower cartridges and diverters that Home Depot and Lowes lack
One commercial customer reports the business refused to honor a quotation mistake, raising concerns about dealings with contractors

How it compares

Rated 4.2 against a 4.61 average across the 78 emergency plumbing businesses listed here.
Has more Google reviews than 63% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 58

Review volume 70

Review recency 99

Review sentiment 51

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can you find older or hard-to-find shower parts?: Yes. Bring your old cartridge or diverter and staff will track down an exact match, often faster than big box stores can.
Are prices competitive?: Reviewers report paying less here than at Home Depot and Lowes for the same specialty parts.

Contact

Phone: +1475-326-6489
Website: http://www.modernplumbing.biz/
Address: 152 Berlin Tpke, Berlin, CT 06037
Open in Google Maps

Last verified 2026-07-20

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-19:00
Friday: 09:00-17:00
Saturday: 09:00-17:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Plumbing supplyHeating supplyLighting supplyHardware supplyBathroom fixturesKitchen fixturesFaucetsSinks

As published by the business on its own website; not independently verified.

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