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N&J Plumbing LLC

Updated 2026-07-20 · 1,658 reviewed · 100 listed · Scored from 91 Google reviews · How we rank ›

4.2(91) 75 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingDrain Cleaning & Sewer ServiceWater Heater Installation & RepairLeak Detection & Pipe RepairFurnace Repair ServiceCommercial PlumbingGas Line Services

Google-verified91 Google reviewsOver 15 years of combined experience; Over 90 years of combined experience

N&J Plumbing LLC
Services
Emergency Plumbing, Drain Cleaning & Sewer Service, Water Heater Installation & Repair
Reviews
91

What recent reviews say

Most customers praise N&J's water heater work as prompt, skilled, and reasonably priced. Technicians Nick, Steve, and Dylan are named frequently for clarity and professionalism. The company shows up on time, explains work thoroughly, and cleans up after themselves.

Two significant complaints stand out: a dismissive attitude during a Fourth of July emergency call left a family with no hot water frustrated by the owner's rudeness before offering service. A separate review describes a week-long runaround and ghosting on a sump pump job through Home Depot. One technician was noted as unfriendly compared to his colleague, hinting at inconsistent service quality among crew members.

Praised for
  • water heater expertise
  • on-time arrival and efficiency
  • friendly, professional staff
  • honest pricing and transparent quotes
Watch-outs
  • poor communication and ghosting
  • unprofessional handling of emergency requests
  • inconsistent technician quality
punctualskilled-workmanshipfriendly-staffhonest-quotepoor-communicationno-showknowledgeable-technicianclean-work-area
Best for: Homeowners needing same-day or quick water heater replacement or emergency plumbing repairs.
Think twice if: Those seeking consistent service across all technicians or smooth communication during holiday emergencies may want to call ahead and confirm availability.

Strengths

  • water heater specialists with quick turnaround
  • staff arrive on schedule and finish efficiently
  • transparent pricing with no hidden surprises
  • handle emergency calls even on holidays and weekends

Worth knowing

  • Technicians Nick, Steve, and Dylan named for strong customer feedback
  • water heater installations completed in 80 minutes to 2 hours
  • Gas hot water tank and hybrid tank replacements handled
  • Work done through Home Depot and Lowe's contractor programs
  • One owner interaction reported as dismissive during a July holiday call
  • One sump pump job resulted in week-long delay and no-show

What reviews say by service

Water Heater Installation & Repair
Widely praised for prompt installation, skilled work, and courteous technicians; customers consistently mention on-time arrival and thorough explanations.
Emergency Plumbing
Mixed: weekend water heater repairs happen quickly when technicians show up, but one owner interaction was dismissive and unprofessional.
Drain Cleaning & Sewer Service
One sump pump request resulted in ghosting after a week of delays.

How it compares

  • Rated 4.2 against a 4.61 average across the 78 emergency plumbing businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 53
Review volume 85
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
68
4
2
3
3
2
3
1
15

Common questions

Can N&J Plumbing come out on weekends or holidays?
Yes. A Saturday water heater repair and a holiday-week shower fix were both completed. However, emergency service may involve a fee, and one holiday call was handled poorly.
How long does a typical water heater installation take?
Most installations take 80 minutes to 2 hours, depending on the unit type and existing conditions.
What's the price for a water heater install?
One customer paid just over $1,900 for a 40-gallon natural gas heater (including permit and drip pan). Price varies by unit size and fuel type.

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Strong technical work and quick turnaround draw frequent praise, but a sharp divide in reviews reflects inconsistent customer care. Root removal, sewer line work, and same-day emergency response earn high marks when staff like Ryan and Gary handle jobs; however, complaints about hidden fees, unreturned calls for promised follow-ups, and serious unprofessional conduct create real risk. Price advantage over Roto Rooter is cited. Detail is limited by lack of recent positive reviews.

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Last updated 2026-07-20