Do you have water heater parts in stock?

Yes. Reviewers report coming in to pick up water heater parts for same-day installation, and staff have helped identify and explain part installation on the spot.

Can I get help finding specific plumbing fixtures?

Staff track down complicated assemblies and faucet parts, and explain installation in plain language. One reviewer said staff helped them find a tub part quickly and explained how to install it.

Is this branch better stocked than other Plimpton locations?

Reviewers who have visited multiple Plimpton branches say the West Hartford location on Dexter is the best for fast service and inventory availability.

Plimpton & Hills West Hartford

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 26 Google reviews · How we rank ›

4.7(26) 81 composite score See reviews on Google ✓ Google-verified

Emergency PlumbingWater Heater Installation & RepairCommercial PlumbingGas Line ServicesFurnace Repair Service

Google-verified26 Google reviewssince 1902

Services: Emergency Plumbing, Water Heater Installation & Repair, Commercial Plumbing
Reviews: 26

What recent reviews say

Regulars and one-time visitors alike report consistently helpful staff who know the stock and move fast. Technicians praise the branch for having parts in stock and keeping prices reasonable, while walk-in customers cite named employees-Alex, Diane, Julius, Julice-for patient explanations and quick checkout. The West Hartford location stands out among other Plimpton branches in reviewers' eyes.

Staff troubleshoot on the spot, adjust orders for availability, and make product selection feel straightforward rather than overwhelming. Reviewers call it their go-to supply house for plumbing and heating work, noting both the range of inventory and the willingness to help problem-solve.

Praised for

friendly, knowledgeable staff
fast, efficient service
strong inventory
fair pricing
accommodating to customer needs

responsivefriendly-staffknowledgeable-technicianfair-pricingpunctual

Best for: contractors and DIY homeowners needing plumbing and heating parts same-day

Strengths

staff know inventory and move fast
strong stock of parts and fixtures
fair pricing
willing to problem-solve and adjust orders

Worth knowing

Staff named include Alex, Diane, Julius, Julice, and Jeff
Branch 16 on Dexter mentioned by reviewers as the West Hartford location
Customers note consistent fast service and availability across plumbing and water heater parts
One reviewer compared this branch favorably to other Plimpton locations statewide

How it compares

Rated 4.7 against a 4.58 average across the 85 emergency plumbing businesses listed here.
Has more Google reviews than 57% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 76

Review volume 62

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you have water heater parts in stock?: Yes. Reviewers report coming in to pick up water heater parts for same-day installation, and staff have helped identify and explain part installation on the spot.
Can I get help finding specific plumbing fixtures?: Staff track down complicated assemblies and faucet parts, and explain installation in plain language. One reviewer said staff helped them find a tub part quickly and explained how to install it.
Is this branch better stocked than other Plimpton locations?: Reviewers who have visited multiple Plimpton branches say the West Hartford location on Dexter is the best for fast service and inventory availability.

Contact

Phone: +1860-953-7715
Website: http://plimptonhills.com/
Address: 183 Dexter Ave, West Hartford, CT 06110
Open in Google Maps

Last verified 2026-08-20

Opening hours

Monday: 06:30-17:00
Tuesday: 06:30-17:00
Wednesday: 06:30-17:00
Thursday: 06:30-17:00
Friday: 06:30-17:00
Saturday: 07:00-12:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Plumbing SuppliesHVAC and Air QualityHydronic HeatingValves and FittingsBathroom productsKitchen productsAppliance BoxesChemicals and Compounds

Operating:since 1902

As published by the business on its own website; not independently verified.

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