Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Steve Pizzella's work earns strong praise for quick response times, honest assessments, and boiler expertise; regulars call him back year after year. The friction point: he requires full payment on completion and has been curt when declining to visit before quoting jobs, and one recent customer reported a flooded cellar left uncleaned.
Raphael, the owner, delivers fast emergency response and explains work clearly; most callers praise his honesty and fair prices. Occasional complaints surface about initial diagnostic costs and handling of complex drain jobs, though the bulk of feedback highlights dependable, personable service across main sewer clogs, kitchen sinks, and commercial drains.
All 58 Google reviews are five-star. Customers praise John and his team for same-day emergency response, honest assessment of problems (fixing parts instead of replacing whole fixtures), and clear explanations of options. Fair pricing, professionalism, and courteous behavior show across leak detection, water heater replacement, faucet work, and sewer emergencies. No complaints appear in recent reviews.
Last updated 2026-07-20