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Avon Plumbing & Heating

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 59 Google reviews · How we rank ›

4.4(59) 76 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingWater Heater Installation & RepairCommercial PlumbingFurnace Repair ServiceLeak Detection & Pipe RepairBathroom & Kitchen Remodel PlumbingWater Damage Restoration Service

Google-verified59 Google reviewsover 75 years

Avon Plumbing & Heating
Services
Emergency Plumbing, Water Heater Installation & Repair, Commercial Plumbing
Reviews
59

What recent reviews say

Avon Plumbing earns consistent praise for bathroom and kitchen design work, especially through designer Stacy Moore who guides customers through complex multi-fixture projects. Technicians arrive on schedule, solve problems creatively (saving customers thousands on repairs), and clean up daily. Two serious complaints: charging customers for technician drive time between jobs and unclear billing practices. A few instances of poor phone manners and slow parts ordering have also frustrated customers, though most report fair prices and professional workmanship overall.

Praised for
  • design expertise and guidance
  • skilled and punctual technicians
  • knowledgeable staff who save money
  • complete renovation projects from concept to finish
  • responsive to emergencies
Watch-outs
  • charged for drive time between jobs
  • rude phone staff
  • delayed parts ordering
  • high hourly rates without advance notice
punctualskilled-workmanshipresponsivefriendly-staffhonest-quoteclean-work-areahidden-feespoor-communication
Best for: Homeowners planning major bathroom or kitchen remodels who value design guidance and like working with one contractor end-to-end.
Think twice if: Confirm whether drive time between jobs will be billed to you, and ask rates upfront; phone responsiveness and parts ordering can be slow.

Strengths

  • design-led bathroom and kitchen remodels
  • save-money diagnostic work
  • punctual technician arrival
  • day-to-day cleanup during projects

Worth knowing

  • Designer Stacy Moore handles kitchen and bathroom remodeling consultations, measurements, and fixture selection
  • Technician James (Jimmy) and Brendan noted for expertise on larger projects
  • Staff Margo Lipari sources hard-to-find fixture components on customer behalf
  • Technician Camma coordinates scheduling with water company
  • Crew cleans up daily during renovation work
  • One customer saved approximately $1,000 by opting for diverter repair instead of full shower mechanism replacement

What reviews say by service

Bathroom & Kitchen Remodel Plumbing
Stacy Moore's design guidance and multi-fixture project management consistently praised; customers appreciate fixture sourcing and careful workmanship.
Leak Detection & Pipe Repair
Creative diagnostics; one customer avoided $1,000 replacement by opting for targeted diverter repair instead.
Emergency Plumbing
Very responsive when contacted; at least one customer appreciated quick callback even when emergency was avoided.
Water Heater Installation & Repair
No specific review detail; category listed on website but not evidenced in reviews.
Commercial Plumbing
No specific review detail; category listed on website but not evidenced in reviews.
Furnace Repair Service
No specific review detail; category listed on website but not evidenced in reviews.

How it compares

  • Rated 4.4 against a 4.58 average across the 85 emergency plumbing businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 63
Review volume 77
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
5
3
1
2
2
1
5

Common questions

Do you charge for drive time between jobs?
Yes. One reviewer reported paying 45 minutes of billable time for drive travel from a previous job, even though the office is 7 minutes away. Ask your technician to clarify drive time policy before work begins.
Who handles bathroom and kitchen design projects?
Stacy Moore is their design expert and project manager for remodeling work; she takes measurements, creates design plans, selects fixtures, and manages timelines.
How much does plumbing labor cost?
At least $195 per hour per technician, though one customer from several years ago reported this rate was not disclosed in advance. Confirm rates before booking.
Request a quote

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Last updated 2026-08-20