Does Rafael work on old houses?

Yes. He has completed extensive work on homes from 1899 and 1950s-era plumbing, applying knowledge of local code requirements and finding solutions for older systems.

Will he explain what he's doing and what needs to be done?

Yes. Reviewers consistently mention he explains work as he goes, discusses options before starting, and keeps customers informed throughout.

Does he charge extra for emergency calls?

Reviews do not specify emergency pricing; they praise fair pricing overall and responsiveness to urgent issues like burst pipes and water leaks.

Tideline Plumbing & Waterworks

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 17 Google reviews · How we rank ›

5.0(17) 77 composite score See reviews on Google ✓ Google-verified

Water Heater Installation & RepairEmergency PlumbingFurnace Repair ServiceLeak Detection & Pipe RepairWater Damage Restoration Service

Google-verified17 Google reviews

Services: Water Heater Installation & Repair, Emergency Plumbing, Furnace Repair Service
Reviews: 17

What recent reviews say

Every review praises Rafael for combining speed with thoroughness, explaining work clearly as he goes, and delivering fair pricing without pressure. From emergency water leaks and burst pipes to whole-house replumbing and 1950s bathroom renovations, he handles complex jobs methodically, cleans up after himself, and follows local code requirements-building trust that makes customers call him back.

Praised for

Quick response and punctual arrival
Transparent communication and teaching customers
Skilled, knowledgeable, honest work
No upsell pressure, fair pricing
Professional demeanor and clean workspace

punctualfair-pricingskilled-workmanshipresponsiveclean-work-areahonest-quoteknowledgeable-technicianfriendly-staffquick-response

Best for: Homeowners with complex plumbing problems who value honesty, clear explanation, and fair pricing over low cost alone.

Strengths

Named technician Rafael consistently praised for skill and honesty
Transparent communication and customer education during work
Handles both simple repairs and major projects (replumbing, old-house work)
Fair pricing without upsell pressure

Worth knowing

Rafael is the named technician consistently praised across all reviews
Repaired cracked vent pipe in attic and water leak same-day during snowstorm
Completed whole-house replumbing after pipe burst
Replaced faucets and 1950s bathroom fixtures with original detail work
Installed grease trap for restaurant customer
Installed sump pump and checked it during rainstorm
Cleaned workspace after every job

What reviews say by service

Emergency Plumbing: Cracked vent pipe and water leak from snowstorm repaired same-day; burst dishwasher hose and drain pipe leak fixed quickly.
Leak Detection & Pipe Repair: Found and repaired cracked vent pipe in attic; diagnosed and chemically welded drain pipe leak.
Water Damage Restoration Service: Responded promptly to water leak into bedroom ceiling from snowstorm; ensured proper sealing and venting.
Water Heater Installation & Repair: No specific water heater reviews in input; category offered but not directly evidenced.
Furnace Repair Service: No furnace-specific reviews in input; category offered but not directly evidenced.

How it compares

Rated 5 against a 4.6 average across the 69 water heater installation & repair businesses listed here.
Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 83

Review volume 55

Review recency 100

Review sentiment 81

Profile completeness 75

Verification 30

Rating breakdown

Common questions

Does Rafael work on old houses?: Yes. He has completed extensive work on homes from 1899 and 1950s-era plumbing, applying knowledge of local code requirements and finding solutions for older systems.
Will he explain what he's doing and what needs to be done?: Yes. Reviewers consistently mention he explains work as he goes, discusses options before starting, and keeps customers informed throughout.
Does he charge extra for emergency calls?: Reviews do not specify emergency pricing; they praise fair pricing overall and responsiveness to urgent issues like burst pipes and water leaks.

Contact

Phone: +1860-209-0531
Website: https://www.tidelineplumbing.com/

Last verified 2026-08-20

Opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: 08:00-17:00
Sunday: Closed

As listed on Google.

From their website

Services listed

RepairsDrainsWater heatersSump pump service and installationWater treatmentToilet repairFaucet or fixture repairGarbage disposal

Credentials claimed:Licensed & insured, Master Plumber, License # PLM-292000-P1

As published by the business on its own website; not independently verified.

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