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Rutkowski Paint and Hardware

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 70 Google reviews · How we rank ›

4.5(70) 73 composite score See reviews on Google ✓ Google-verified
Water Heater Installation & RepairCommercial PlumbingEmergency Plumbing

Google-verified70 Google reviews

Rutkowski Paint and Hardware
Services
Water Heater Installation & Repair, Commercial Plumbing, Emergency Plumbing
Reviews
70

What recent reviews say

Most visits turn into smooth, helpful experiences where staff solve problems on the spot and keep prices fair. But recent reviews show occasional rudeness from specific staff members that has soured repeat customers. The place thrives on its local, owner-driven character, yet service consistency remains the weak point.

Recent shift: Recent one-star review (an hour ago) from Paul interaction echoes older one-star complaints about disrespectful staff tone, suggesting a pattern rather than isolated incident.</shifts> </invoke>

Praised for
  • friendly and knowledgeable staff
  • quick problem-solving, saves time and money
  • fair prices for a local business
  • family-owned atmosphere
Watch-outs
  • rude individual staff members (named Paul, older man)
  • unwelcoming attitude toward certain customers
  • inconsistent service quality
  • closed near advertised closing time
friendly-stafffair-pricingknowledgeable-technicianpoor-communication
Best for: homeowners seeking quick hardware fixes and plumbing advice from local staff with a personal touch.
Think twice if: rudeness from a handful of staff members (especially named Paul) has driven away otherwise loyal customers.

Strengths

  • family-owned local reputation
  • staff with plumbing know-how and quick fixes
  • fair pricing compared to big chains
  • same-day or next-day service on select jobs

Worth knowing

  • Ron praised as professional and knowledgeable plumber
  • Linda mentioned positively
  • Paul identified by name for negative customer interactions
  • Garbage disposal purchased Tuesday, installed Wednesday
  • Key copying offered in-store
  • Window screen installation service mentioned
  • Shared parking lot with Compare Foods

What reviews say by service

Emergency Plumbing
Ron handles plumbing calls professionally; garbage disposal installed next day, but inconsistent willingness to help near closing time.
Commercial Plumbing
Limited evidence; business appears focused on retail sales and residential service.
Water Heater Installation & Repair
No specific water heater work mentioned in reviews; categorized but not evidenced.

How it compares

  • Rated 4.5 against a 4.6 average across the 69 water heater installation & repair businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 68
Review volume 80
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
9
3
0
2
0
1
7

Common questions

Do you offer same-day or quick installation?
Yes. One reviewer bought a garbage disposal on Tuesday and had it installed Wednesday. Same-day availability not confirmed for all services.
What's the parking situation?
The lot is shared with Compare Foods. Plowing quality has been a past complaint.
Do you copy keys?
Yes, in-store key copying is offered.
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Rutkowski excels at emergency response and heating work, with reviewers praising quick arrival times and knowledgeable staff who handle frozen pipes and furnace failures under pressure. However, several customers report being quoted inflated prices or told repairs require wall demolition when simpler fixes exist elsewhere, raising questions about diagnosis accuracy and fair quoting.

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Harris Plumbing, LLC
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Harris Plumbing, LLC

5.0(1)✓ Google-verified

Review evidence is limited (one five-star rating). Their website lists plumbing and heating services. Based on the single review, Harris Plumbing appears reliable for emergency calls.

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Last updated 2026-08-20