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Northeast Rooter Sewer and Drain Service

Updated 2026-07-20 · 1,658 reviewed · 100 listed · Scored from 37 Google reviews · How we rank ›

4.6(37) 82 composite score See reviews on Google ✓ Google-verified
Drain Cleaning & Sewer ServiceWater Damage Restoration ServiceFurnace Repair Service

Google-verified37 Google reviewsover 35 years

Northeast Rooter Sewer and Drain Service
Services
Drain Cleaning & Sewer Service, Water Damage Restoration Service, Furnace Repair Service
Reviews
37

What recent reviews say

Brett and the family team at Northeast Rooter consistently earn high marks for speed, honesty, and knowledge. They show up same-day when possible, explain problems clearly, and resist upselling even when the scope could expand. Reviewers praise fair pricing, responsive staff (Brett answers his own phone), and follow-up calls days later to check on the job's success.

Praised for
  • responsive staff and same-day service
  • knowledgeable technicians who explain the work
  • honest quotes without upselling
  • family-owned with strong values
  • fair pricing
punctualskilled-workmanshiphonest-quoteresponsivefriendly-staffclean-work-areaknowledgeable-technicianfair-pricingquick-response
Best for: homeowners needing quick, honest drain service without high-pressure sales tactics
Think twice if: none grounded in the inputs

Strengths

  • same-day and emergency service
  • transparent pricing and no upselling
  • Brett answers directly and educates customers
  • family-run with 35+ years in business

Worth knowing

  • Brett (owner/technician) personally answers calls and manages jobs
  • Walter (senior, appears to be co-owner/parent) involved in scheduling and field work
  • Same-day or next-day service typical; multiple reviews cite arrival within hours
  • Preventative maintenance programs offered
  • Team coordinates with other plumbers when the scope exceeds drain service
  • Follow-up calls days after job completion documented
  • Work areas left clean; spotless finishes mentioned

What reviews say by service

Drain Cleaning & Sewer Service
Fast diagnosis, clean work area, and follow-up calls after completion are consistent strengths
Water Damage Restoration Service
One reviewer credits Brett with using a submersible pump to prevent flooding and setting up a curtain drain system

How it compares

  • Rated 4.6 against a 4.72 average across the 40 drain cleaning & sewer service businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 74
Review volume 69
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
1
3
1
2
1
1
2

Common questions

How quickly can they respond?
Same-day or next-day service is typical; Brett has arrived within 20 minutes to an hour of calls and checks availability for same-day cancellations.
Will they try to upsell me?
No; reviewers consistently note Brett explains options without pressure and even recommends against unnecessary work when it's not prudent (e.g., leaving old drains alone if they're still functioning).
Do they offer preventative maintenance?
Yes; their website lists preventative maintenance programs, and reviewers mention annual drain cleanings and follow-up schedules to reduce future problems.
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Last updated 2026-07-20