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Macca Plumbing & Heating

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 52 Google reviews · How we rank ›

4.7(52) 81 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingWater Heater Installation & RepairCommercial PlumbingGas Line ServicesFurnace Repair ServiceWater Damage Restoration ServiceBathroom & Kitchen Remodel Plumbing

Google-verified52 Google reviewssince 1960

Macca Plumbing & Heating
Services
Emergency Plumbing, Water Heater Installation & Repair, Commercial Plumbing
Reviews
52

What recent reviews say

Macca Plumbing earns trust through decades of steady service and staff who know customers by name. Max, Jake, Shawn, and Sean show up on time with clear explanations; Jane and Victoria field calls with genuine care. When issues emerge, they solve them fairly without padding the bill.

Older homes and new pools, furnaces and sump pumps, emergencies and remodels all fit their wheelhouse. Fair pricing and tidy job sites set them apart. Two poor interactions hint at inconsistent intake screening, though rare against dozens of repeat customers renewing loyalty year after year.

Praised for
  • long-term customer relationships
  • responsive and dependable
  • fair pricing
  • knowledgeable technicians
  • professional office staff
  • clean work area
Watch-outs
  • refusal to serve without owner present
  • rude phone reception
punctualfair-pricingskilled-workmanshipresponsiveclean-work-areafriendly-staffknowledgeable-technicianquick-response
Best for: Homeowners needing long-term plumbing partner for old houses and emergencies.
Think twice if: Inquire upfront about their owner-presence policy for rental or investment properties.

Strengths

  • Operating since 1960 with established customer base
  • Named technicians praised across multiple reviews
  • Responsive same-day emergency service
  • Fair pricing without upsell pressure

Worth knowing

  • Max, Jake, Shawn, Sean, and Jacob named as reliable technicians
  • Jane and Victoria named as knowledgeable office staff
  • Sump pump replacement and water heater replacement praised for speed
  • Pool gas heater hookup completed with flexibility on scheduling
  • Medical gas certification claimed on website
  • QSC member and PHCC Metro Hartford Alliance member per website

What reviews say by service

Emergency Plumbing
Sent team same day; faster than competitors; furnace emergency resolved in under an hour.
Water Heater Installation & Repair
Failed water heater replaced with fair pricing and straightforward service.
Leak Detection & Pipe Repair
Technician identified and fixed leak promptly and thoroughly.
Gas Line Services
Pool heater hookup completed professionally; quote given quickly and flexibly scheduled.
Furnace Repair Service
Furnace service call resolved within an hour at fair price after early morning email request.
Bathroom & Kitchen Remodel Plumbing
Kitchen faucet and disposal installation done on time, polite, with cleanup afterward.

How it compares

  • Rated 4.7 against a 4.58 average across the 85 emergency plumbing businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 77
Review volume 75
Review recency 100
Review sentiment 72
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
0
3
0
2
1
1
3

Common questions

Do you respond to emergency calls outside normal business hours?
Yes. One customer emailed a furnace request early morning and had a technician on the way within an hour.
Will you serve rental or investment properties?
Call ahead to confirm. Reviews indicate the business requires the owner to be present for work on rental units.
Do you handle pool and outdoor plumbing?
Yes. Their website lists outdoor plumbing services and a recent review documents gas heater hookup for a pool installation.
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Kennedy's Plumbing and Heating has a sharp split: some customers praise fast emergency response and skilled install work, especially for furnace replacement and oil-to-gas conversion, with office manager Marie credited for finding financing options. Others report rude phone service, steep fees ($79-350 for basic work), equipment breakdowns shortly after installation, and disputes over charges. The rating (3.2/5) reflects this polarization.

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Marzano Plumbing & Heating llc

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Most customers get same-day or quick service from a team that shows up on time, explains options clearly, and delivers solid work. Technicians like Ed, Dorian, and Tony are praised for friendliness and expertise. One recent customer flagged confusion around senior discounts and billing clarity after the job was complete, noting no callback when they called twice to discuss charges. The business handles leak repairs, water heater swaps, emergency plumbing, and remodels across Hartford and nearby towns. Their licensing and HVAC credentials show up in reviews. Customers routinely refer them to other businesses and book repeat work based on speed and reliability during urgent situations.

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Last updated 2026-08-20