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JMB Plumbing LLC

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 44 Google reviews · How we rank ›

4.5(44) 77 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingWater Heater Installation & RepairDrain Cleaning & Sewer ServiceBathroom & Kitchen Remodel PlumbingLeak Detection & Pipe RepairGas Line ServicesCommercial PlumbingFurnace Repair Service

Google-verified44 Google reviews

JMB Plumbing LLC
Services
Emergency Plumbing, Water Heater Installation & Repair, Drain Cleaning & Sewer Service
Reviews
44

What recent reviews say

Joe, Matt, Tyler, John, and Cameron deliver reliable plumbing across emergency calls, remodels, and water heater work with visible craftsmanship. Pricing draws praise for fairness, though a few past jobs (kitchen faucet install, water heater replacement) struck customers as costly; the owner Brad and co-owner Jason address issues personally, though one long-time customer reported being refused future appointments after a dispute over a faulty faucet installation.

Praised for
  • professional and knowledgeable technicians
  • fair and reasonable pricing
  • quick response times
  • strong attention to detail
  • owner involvement and customer care
Watch-outs
  • labor rates perceived as high
  • inconsistent warranty follow-up
  • possible permit documentation gaps
skilled-workmanshipfair-pricingresponsivefriendly-staffquick-responsepunctualhonest-quote
Best for: homeowners and commercial clients needing reliable, fast emergency response and remodel work.
Think twice if: labor rates on small jobs like faucet swaps or specific water heater costs may run high; confirm pricing upfront.

Strengths

  • Master-licensed team
  • 45-minute emergency response time documented
  • owner directly handles problem resolution
  • membership discounts available

Worth knowing

  • Owner Brad personally reaches out to handle problems
  • Co-owner Jason delivers parts and oversees complex jobs
  • 45-minute emergency response during snowstorm documented
  • Membership program offers price savings
  • Furnace installation, grease interceptor, and whole-house gas testing mentioned by name
  • One complaint about a kitchen faucet installed by a technician failing within two weeks; customer later refused future appointments

What reviews say by service

Emergency Plumbing
45-minute response during snowstorm; multiple calls to technicians arriving quickly and professionally.
Water Heater Installation & Repair
Fast replacement service praised, though one job at ~$2,500 struck a customer as expensive.
Bathroom & Kitchen Remodel Plumbing
Bathroom remodel highlighted for precise, timely work and competitive pricing; one kitchen faucet install failed within two weeks and sparked a service refusal dispute.
Furnace Repair Service
New furnace installation described as professional and well-executed.
Leak Detection & Pipe Repair
Pipe relocation and basement pipe work completed professionally.
Commercial Plumbing
Grease interceptor install and professional service to water damage referral clients praised.

How it compares

  • Rated 4.5 against a 4.69 average across the 35 bathroom & kitchen remodel plumbing businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 68
Review volume 72
Review recency 99
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
0
3
1
2
3
1
3

Common questions

How fast can you respond to an emergency?
A 45-minute arrival during a snowstorm was documented; the business lists 7-day hours including evenings.
Do you offer any discounts?
Yes; they mention a membership program that lowers pricing on service calls.
What areas do you serve?
Berlin, Cromwell, Farmington, Hartford, Kensington, Meriden, Middletown, and New Britain, Connecticut.
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Last updated 2026-08-20