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Crest Mechanical Services Inc

Updated 2026-07-20 · 1,658 reviewed · 100 listed · Scored from 14 Google reviews · How we rank ›

4.3(14) 62 low data composite score See reviews on Google
Emergency PlumbingGas Line ServicesFurnace Repair ServiceWater Heater Installation & RepairCommercial PlumbingWater Damage Restoration Service

14 Google reviewssince 1964

Crest Mechanical Services Inc
Services
Emergency Plumbing, Gas Line Services, Furnace Repair Service
Reviews
14

What recent reviews say

Most reviewers describe prompt, skilled work from experienced staff. One serious complaint about a technician's threatening behavior stands out; most other feedback is brief praise without detail.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast response time
  • experienced technicians
  • professional service
  • owner engagement
Watch-outs
  • staff conduct concern
responsiveskilled-workmanshipfriendly-staff
Best for: Residential and commercial customers needing licensed HVAC, plumbing, or fire protection work.
Think twice if: One review raised serious concern about a technician's threatening conduct toward a household.

Strengths

  • State-licensed HVAC, plumbing, fire protection trades
  • Bonded up to $12 million per project
  • Operating since 1964
  • Connecticut SBE certified

Worth knowing

  • Connecticut License HTG.0391112-S1 (HVAC)
  • Connecticut License PLM.0203561-P1 (Plumbing)
  • Connecticut License FRP.0010140-F1 (Fire Protection)
  • Bonded up to $12 million single project
  • Safety awards from Connecticut Association of Builders and Subcontractors in 4 of past 5 years

What reviews say by service

Furnace Repair Service
Praised for experienced technicians and fast response in HVAC context.
Emergency Plumbing
Reviewers noted responsive, professional emergency service.
Gas Line Services
Commercial work mentioned; no specific service-level detail.
Commercial Plumbing
Reviewer with professional line of work stated superior service compared to other mechanical contractors.

How it compares

  • Rated 4.3 against a 4.61 average across the 78 emergency plumbing businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 67
Review volume 51
Review recency 16
Review sentiment 62
Profile completeness 100
Verification 30

Rating breakdown

5
10
4
2
3
0
2
0
1
2

Similar plumbers nearby

New Generation Plumbing
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New Generation Plumbing

5.0(86)✓ Google-verified

Same-day appointments and honest quotes define the experience. Josh and the team handle emergency calls within an hour, diagnose problems clearly, and finish without leaving a mess. They tackle everything from old house plumbing overhauls to full bathroom installs in basements, working alongside contractors on renovations. Pricing lands as fair throughout, and every reviewer reports punctuality. Staff members Josh and Josswen surface by name as knowledgeable and professional. Customers return for second jobs, particularly water heater swaps and camera drain checks. The breadth of work spans residential flips, kitchen sinks, and basement bathrooms. No corners cut, and customers consistently leave satisfied with communication and follow-through.

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Marzano Plumbing & Heating llc
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Marzano Plumbing & Heating llc

4.9(735)✓ Google-verifiedPublishes prices

Marzano operates with rare consistency: same-day response to emergencies, technicians who diagnose clearly and work without cutting corners, and pricing that reviewers call fair. The team (Tony, Nick, Ray, Jeff named) handles everything from clogged drains to water heaters to sewer camera inspections with equal professionalism, showing up on time and leaving the work space clean.

Emergency PlumbingGas Line ServicesWater Heater Installation & Repair
Roto-Rooter Plumbing & Water Cleanup
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Roto-Rooter Plumbing & Water Cleanup

4.8(1268)✓ Google-verified

Most jobs run smoothly with named technicians like Franklin and Jordan, who diagnose problems quickly, explain options clearly, and deliver efficient repairs on faucets, drains, and leaks. Pricing stands out as the main friction point: a $99 diagnostic fee plus $500 for faucet work prompted one reviewer to recommend shopping around, though the same crew earned consistent praise for technical skill and courteous follow-up. Service quality varies slightly by technician assignment. Franklin appears regularly in praise for leak repairs and drain work, taking time to walk customers through solutions. One poor experience with a dismissive technician and unhelpful management undermines the otherwise strong track record, suggesting consistency issues at the team or dispatch level.

Emergency PlumbingLeak Detection & Pipe RepairGas Line Services

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Last updated 2026-07-20