Google-verified101 Google reviews
Reviewers consistently praise rapid emergency response, fair pricing, and dedicated workmanship. The owner answers calls after hours and arrives within 45 minutes to an hour, handling complex jobs overnight when needed. Staff handle everything from burst water heaters to multi-unit plumbing overhauls without cutting corners.
One landlord keeps him on call for seven apartments. A restaurant owner credits him with saving their opening week after an emergency water heater failure installed the same night. Reviewers note he explains repairs in detail, avoids upselling, and takes on difficult jobs like retrofitting old homes with professionalism and a clean work area.
Review evidence is limited; the business operates seven days a week and lists extensive drain and sewer services on its website, including camera inspection, jetting, and tree root removal.
Most customers get same-day or quick service from a team that shows up on time, explains options clearly, and delivers solid work. Technicians like Ed, Dorian, and Tony are praised for friendliness and expertise. One recent customer flagged confusion around senior discounts and billing clarity after the job was complete, noting no callback when they called twice to discuss charges. The business handles leak repairs, water heater swaps, emergency plumbing, and remodels across Hartford and nearby towns. Their licensing and HVAC credentials show up in reviews. Customers routinely refer them to other businesses and book repeat work based on speed and reliability during urgent situations.
Most reviewers describe prompt, skilled work from experienced staff. One serious complaint about a technician's threatening behavior stands out; most other feedback is brief praise without detail.
Last updated 2026-08-20