Google-verified3,538 Google reviews20+ years serving the community, proudly serving Connecticut for 20+ years, over 20 years of service experience
Total Mechanical Systems dispatches skilled technicians (Marcus, Gary, Von, Alvey, Michelle, and others) who arrive within hours, diagnose problems on the spot, and explain repairs clearly before starting work. Customers routinely report prompt AC and heating fixes, plumbing repairs, and water heater maintenance, often scheduling follow-up work the same day.
The business culture rewards thorough work and attentive service: technicians discuss system optimization, address past mistakes from competitors, and help clear maintenance backlogs. Reviewers consistently highlight professionalism, respect for the home, and the sense that staff genuinely enjoy serving the company.
All 10 reviews are five-star. Reviewers consistently praise fast response times, same-day or next-day appointments, and on-time arrival. Work is described as thorough and property-respectful, with crews cleaning up after the job.
One reviewer praised Will's Water Service for fixing a water heater the same day. Evidence is minimal at this stage.
Eddie and his team earn praise across the board for arriving quickly, fixing plumbing issues right the first time, and explaining every step. Customers return because the work holds up, the price is honest, and they feel heard.
Last updated 2026-08-20