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SM Mechanical Services LLC

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 698 Google reviews · How we rank ›

4.8(698) 91 composite score See reviews on Google ✓ Google-verified
Water Heater Installation & RepairCommercial PlumbingFurnace Repair ServiceEmergency PlumbingLeak Detection & Pipe RepairDrain Cleaning & Sewer ServiceWater Damage Restoration ServiceGas Line ServicesBathroom & Kitchen Remodel Plumbing

Google-verified698 Google reviews

SM Mechanical Services LLC
Services
Water Heater Installation & Repair, Commercial Plumbing, Furnace Repair Service
Reviews
698
Compare: Delponte Plumbing & Heating vs SM Mechanical Services LLC: which one for emergency plumbing?JET Plumbing vs SM Mechanical Services LLC: which fits your commercial plumbing job?SM Mechanical Services vs Call The Bee: which one for furnace repair?

What recent reviews say

Callers reach SM Mechanical fast, especially weekends. Technicians named (Nelson, Dave, Felix, Dereck) arrive prepared to fix or explain problems clearly, and crews clean after multi-day jobs. Reviewers trust them year after year with furnace and AC maintenance; pricing is called fair and quotes come quickly when equipment fails.

The business handles AC replacements, furnace installs, and routine service calls across Glastonbury and nearby towns. Gold Service plans and dehumidifier add-ons appear common. No negative feedback surfaces in recent reviews.

Praised for
  • responsive emergency scheduling
  • skilled technicians who explain work clearly
  • professional and courteous installation crews
  • fair pricing
  • reliable long-term service relationships
punctualresponsiveskilled-workmanshipfriendly-staffknowledgeable-technicianfair-pricingquick-responseclean-work-areareliable-emergency-response
Best for: homeowners needing weekend emergency HVAC calls and multi-year service plans

Strengths

  • weekend and next-day emergency availability
  • named technicians who educate customers during repairs
  • clean, respectful installation crews
  • long-term maintenance relationships with annual service

Worth knowing

  • Technicians Nelson, Dave, Felix, and Dereck named in recent reviews
  • Gold Service plan option offered
  • Crews clean nightly on multi-day installation jobs
  • Next-day scheduling available; weekend emergency slots filled
  • Long-standing relationships: furnace installed Dec 2021, AC and furnace serviced annually since

What reviews say by service

Furnace Repair Service
Knowledgeable technicians explain work, arrive on time for maintenance and emergency calls
Emergency Plumbing
Fast weekend scheduling; dispatch calls same day or next morning with flex windows
Water Damage Restoration Service
Dehumidifier service offered alongside AC/furnace maintenance for basement drying

How it compares

  • Rated 4.8 against a 4.6 average across the 87 furnace repair service businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
649
4
24
3
6
2
1
1
18

Common questions

Can you get me an HVAC technician on a weekend?
Yes. One reviewer had an AC emergency during a heatwave and SM Mechanical accommodated within 2 weeks; another had a technician arrive before 9am on a weekend after a next-day callout.
What is Gold Service?
Reviewers mention signing up for Gold Service, which appears to be a maintenance plan bundling AC and furnace service, though specific coverage details are not stated in the reviews.
Do you serve areas outside Glastonbury?
Their website lists service areas in Wethersfield, Andover, Avon, Berlin, Bloomfield, Bolton, Bristol, and Colchester.
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Julio from Hartford Mechanical consistently impresses with same-day or next-day service and calm, honest problem-solving. Reviewers praise his knowledge of heating, water heaters, and sewer work, his willingness to find parts rather than upsell replacement units, and his meticulous cleanup after jobs that often leave mess. Most appointments happen promptly as promised. A handful note the price runs high relative to competitors, though most say the workmanship justifies the cost. Julio's reputation as a trustworthy, detail-oriented tradesman dominates the feedback across plumbing, heating, and gas work.

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Jack and his team solve plumbing problems fast and fix them right the first time. Reviewers praise his knowledge, punctuality, and willingness to walk customers through his reasoning.

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Anytime Sewer Drain & Jetting Services LLC
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Anytime Sewer Drain & Jetting Services LLC

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Anytime Sewer handles emergency drain blockages and backups with same-day or next-day turnarounds. Technicians like Peter, Desmond, and Marcel are consistently praised for explaining problems, working through complications, and sticking around to verify solutions work. Pricing is transparent and undercuts larger competitors by half in several cases, though some reviewers note travel fees from Bloomfield when contacted from other towns. Long-term customers spanning two decades cite reliability and honesty as reasons they keep calling back. The business states it has operated since 1987 and maintains full licensing, bonding, and insurance. Service areas include Bloomfield, though geographic reach appears wider than their listed coverage.

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Last updated 2026-08-20