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Ro's Plumbing LLC.

Updated 2026-08-20 · 2,794 reviewed · 100 listed · Scored from 59 Google reviews · How we rank ›

5.0(59) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Drain Cleaning & Sewer ServiceWater Heater Installation & RepairEmergency PlumbingCommercial PlumbingFurnace Repair ServiceLeak Detection & Pipe RepairWater Damage Restoration ServiceBathroom & Kitchen Remodel Plumbing

Google-verified59 Google reviews

Ro's Plumbing LLC.
Services
Drain Cleaning & Sewer Service, Water Heater Installation & Repair, Emergency Plumbing
Reviews
59

What recent reviews say

Ro's Plumbing responds fast to emergencies and tackles complex problems without shortcuts. Reviewers consistently praise Kelvin, Rohan, Calvin, and Melissa for treating challenging repairs as puzzles to solve rather than quick jobs, with transparent explanations at each step and fair pricing throughout.

Praised for
  • responsive emergency service
  • skilled, professional technicians
  • clear communication and transparency
  • fair pricing
  • thorough follow-through on complex issues
responsivequick-responseskilled-workmanshipfriendly-staffhonest-quotefair-pricingclean-work-areapunctualreliable-emergency-responseknowledgeable-technician
Best for: landlords and homeowners who value fast response and transparent troubleshooting on urgent problems

Strengths

  • immediate emergency response
  • multi-visit persistence on hard problems
  • technicians explain work in detail
  • office staff (Melissa) manages communication smoothly

Worth knowing

  • Kelvin: praised for patience and thorough troubleshooting across multiple visits
  • Rohan: named for water valve and toilet work
  • Calvin: handled emergency basement flooding from burst pipe
  • Melissa (office): manages scheduling and updates proactively
  • Ro (owner): involved in job oversight and complex repairs
  • water hammer repair mentioned alongside emergency water heater swap

What reviews say by service

Emergency Plumbing
praised for same-day response and calm, solution-focused approach to urgent issues
Leak Detection & Pipe Repair
detected hidden issues beyond the initial complaint; fixed basement flooding from pinhole leak
Water Heater Installation & Repair
installed new unit and addressed water hammer on same visit
Drain Cleaning & Sewer Service
diagnosed garage drain issue and cleared blockage the next morning
Bathroom & Kitchen Remodel Plumbing
completed second-floor bathroom addition and praised for teamwork and finish quality

How it compares

  • Rated 5 against a 4.71 average across the 54 drain cleaning & sewer service businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 92
Review volume 77
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
58
4
1
3
0
2
0
1
0

Common questions

Do you handle emergency calls outside regular hours?
Yes. Reviews show same-day water heater replacement around 11am and immediate response to burst pipes; the business publishes 7-day hours.
Will you revisit if the problem isn't fully solved?
Yes. One reviewer praised Kelvin and Ro for returning multiple times to troubleshoot and resolve a complex issue without complaint.
Are discounts available?
Their website lists 10% off clogged drain clearing, pipe repair, and bathroom/kitchen faucet installation.
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Same-day emergency calls get answered fast; technicians arrive on time and diagnose leaks, clogs, and boiler issues clearly before quoting. Named staff like Gary, Jason, Michael, and Jesse explain every step, wear protective coverings, and finish jobs efficiently without pushing upsells. Customers report feeling heard from first contact through handoff, with no hidden fees or surprises. Reviewers specifically praise water heater work, sewer line repairs, and leak fixes in baskets and under sinks. The business is licensed by Connecticut, responds to emergencies the same day, and handles both residential and commercial calls across South Windsor, East Windsor, Windsor, and nearby towns.

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Anytime Sewer handles emergency drain blockages and backups with same-day or next-day turnarounds. Technicians like Peter, Desmond, and Marcel are consistently praised for explaining problems, working through complications, and sticking around to verify solutions work. Pricing is transparent and undercuts larger competitors by half in several cases, though some reviewers note travel fees from Bloomfield when contacted from other towns. Long-term customers spanning two decades cite reliability and honesty as reasons they keep calling back. The business states it has operated since 1987 and maintains full licensing, bonding, and insurance. Service areas include Bloomfield, though geographic reach appears wider than their listed coverage.

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Roto-Rooter earns strong marks for rapid response and capable technicians who diagnose problems quickly and explain solutions clearly. Drain work, emergency repairs, and leak fixes get consistent praise. The main friction point: labor costs and service call fees feel steep to some customers, and a few found communication challenging despite quality workmanship.

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Last updated 2026-08-20